COVID-19 RESPONSE TO PROTECT PATIENTS & STAFF
1. Patients with an appointment will received a telephone consult. The DR will call you.
a) Eligible patients under COVID-19 Medicare rebates may be bulk-billed.
b) All other patients will pay a $45 private consult fee (no MBS rebate).
2. After the telephone consultation, patients who need a face-to-face appointment and deemed “safe” will be invited to the clinic. An allocated appointment time will be given.
a) Patients will phone from their parked car once they have arrived (within walking distance is fine), and they should stay in their vehicle until we call you to enter.
b) These face to face appointments are generally in the afternoon, please understand that we are less flexible with these time slots, we appreciate your understanding.
c) All normal fees will apply for these appointments.
Thank you to our patients for understanding, we are doing this to protect you, the staff, doctors and the wider community. We strongly support you staying at home and reducing contact with other people.